Got any soiled or mutilated notes?
Got any soiled or mutilated notes?
Went to the bank in order to exchange the soiled/mutilated notes?
Went to the bank in order to exchange the soiled/mutilated notes?
So, the bank accepted or rejected it?
So, the bank accepted or rejected it?
According to RBI, all branches of banks in all parts of the country are mandated to
According to RBI, all branches of banks in all parts of the country are mandated to
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Exchange soiled / mutilated / defective notes free of cost.
Exchange soiled / mutilated / defective notes free of cost.
The number of notes up to 20 pieces with a maximum value of ₹5,000
per day shall be exchanged over the counter and free of charge.
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Where the number of notes exceeds 20 pieces or ₹5,000 in value, banks shall accept them against receipt, for value to be credited later.
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However, Banks can levy service charges for the exchange of notes if it exceeds 20 pieces or ₹5,000 in value.
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If bank branches refuse to exchange notes, you can lodge complaint with the bank.
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If the complaint remains unresolved for a month, You can lodge complain to RBI OMBUDSMAN.
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